Apply for Aditya Birla Group CRM Deputy Manager Recruitment 2026 in Bhilai. Check qualifications, salary details, and apply online!
JOB DESCRIPTION
- Customer Retention: Maintain relationships with assigned customers, up-sell products, and handle timely policy renewals to protect company assets (AUM).
- Team Leadership: Allocate leads, guide the team to close sales, monitor their performance, and drive company rewards (RnR) programs.
- Process & Training: Train the team on new guidelines and ensure smooth daily operations, from sales calls to customer complaint resolution.
- Resource Optimization: Match team members’ strengths with the right business opportunities and distribute targets effectively.
- Business Quality: Track sales data regularly, report to seniors, and focus on achieving high customer retention (persistency) rates.
- Hiring & Growth: Recruit team members on time, control employee turnover (attrition), and provide continuous on-the-job training.
ABOUT THE COMPANY
Aditya Birla Capital is the financial services arm of the Aditya Birla Group, providing a wide array of solutions including lending, insurance, wealth management, and mutual funds.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.