IBPS has released the 16th Clerk (CSA) Recruitment 2026 notification for 6,128 posts. Check eligibility, key dates, fees, and apply online at ibps.in.

The Institute of Banking Personnel Selection (IBPS) has officially released the detailed notification for the 16th Common Recruitment Process for Clerical Cadre (CRP Clerks-XVI), newly designated as Customer Service Associate (CSA) positions across 11 participating public sector banks. Published under official notification code CRP Clerks-XVI, this national drive opens up 6,128 vacancies across all states and union territories.

The online application window went live on the central portal on August 1, 2026, offering an excellent opportunity for university graduates seeking a career in the banking sector. Interested candidates must submit their application forms and process their registration fees online before the application gateway closes on August 21, 2026.

IBPS Clerk (CSA) XVI Recruitment 2026: Crucial Metrics Overview

Recruitment System ElementOfficial Verified Operational Status
Exam Conducting UnitInstitute of Banking Personnel Selection (IBPS)
Post NomenclatureCustomer Service Associate (CSA / Clerical Cadre)
Notification Code IndexCRP Clerks-XVI
Total Declared Openings6,128 Vacancies (State & UT Wise Distribution)
Participating Banks Count11 Public Sector Banks (Bank of Baroda, PNB, Canara Bank, etc.)
Online Application Start DateAugust 1, 2026
Last Date to Apply OnlineAugust 21, 2026
Preliminary Online CBT ExamSeptember 2026
Main Online CBT ExamOctober 2026
Official Application Gatewayibps.in


Pay Scale & Monthly Emoluments

Joining a public sector bank as a Customer Service Associate (Clerk) provides a stable salary structure alongside standard banking allowances:

Pay Scale: ₹24,050 – ₹64,370 per month (Revised 12th Bipartite Settlement Matrix).

Starting Basic Pay: ₹24,050 per month.

Gross Monthly Pay: Approximately ₹37,000 to ₹40,000 per month depending on city classification, inclusive of DA, HRA, Transport Allowance, and Special Allowance.

Essential Eligibility Criteria Guidelines

Aspirants must verify their qualification benchmarks as calculated on the baseline cutoff date of August 1, 2026:

1. Educational Qualification & Computer Literacy

  • Graduation Requirement: A Bachelor’s Degree in any discipline from a university recognized by the Government of India or an equivalent qualification.
  • Computer Literacy: Operating and working knowledge in computer systems is mandatory. Candidates must hold a Certificate/Diploma/Degree in computer operations/Language OR must have studied Computer/Information Technology as one of the subjects in High School/College.
  • Proficiency in Local Language: Candidates must be proficient in the official language of the State/UT for which they choose to apply (reading, writing, speaking, and understanding).

2. Age Threshold Limits (As of August 1, 2026)

  • Minimum Age Limit: 20 Years
  • Maximum Age Limit: 28 Years (Candidates must have been born not earlier than 02.08.1998 and not later than 01.08.2006).
  • Upper Age Relaxations: 5 years for SC/ST, 3 years for OBC (Non-Creamy Layer), and 10 years for PwBD applicants as per central government norms.

Application Fee Framework

The portal transaction fee must be paid online via integrated banking channels:

General / OBC / EWS Category Candidates: ₹850 (Application Fee + Intimation Charges)

SC / ST / PwBD / ESM Category Candidates: ₹175 (Intimation Charges Only)

Step-by-Step Guide: How to Apply Online for IBPS Clerk 2026

Follow this exact technical sequence to complete your candidate registration on the official IBPS portal:

1.Navigate to the Official IBPS Gateway:Portal Access.

Launch your web browser and visit the official website: ibps.in. Click on the link reading “CRP Clerks” on the navigation panel and select “Common Recruitment Process for Customer Service Associate (Clerks-XVI)”.

2.Generate Provisional Registration ID and Password:Registration.

Click on “Click here for New Registration”. Enter your full name, active mobile number, and email ID. The system will send a unique Provisional Registration Number and Password via SMS and email.

3.Populate Demographic and Educational Details:Form Ingestion.

Log back in using your credentials. Enter your personal parameters, university graduation marks, computer qualification status, and select your preferred state and participating bank preferences.

4.Upload Photo, Signature, Thumb Impression & Declaration:File Uploading.

Upload your recent passport photo (20-50 KB), signature crop with black ink (10-20 KB), left-thumb impression (20-50 KB), and handwritten declaration text (50-100 KB) in accordance with the specified dimensions.

5.Clear Application Fee and Save Confirmation Printout:Final Settlement.

Review all entered fields during the page preview step. Proceed to the online payment portal to clear your category processing fee using Net Banking, Debit/Credit Cards, or UPI. Download and print the final system-generated Application Form.

Selection Process & Examination Blueprint

Selection for the Customer Service Associate post follows a two-tier online examination model:

  1. Preliminary Examination (100 Marks | 60 Minutes):
    • English Language: 30 Questions (30 Marks) | 20 Minutes
    • Numerical Ability: 35 Questions (35 Marks) | 20 Minutes
    • Reasoning Ability: 35 Questions (35 Marks) | 20 Minutes
    • Negative Marking: 1/4th mark deduction applies for every wrong answer.
  2. Main Examination (200 Marks | 160 Minutes):
    • Objective CBT evaluating General/Financial Awareness, General English, Reasoning Ability & Computer Aptitude, and Quantitative Aptitude across 190 total questions.
  3. Local Language Proficiency Test (LPT): Candidates who do not have proof of studying the local language in 10th/12th standard will undergo a local language screening during document verification before final allotment.

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